Frequently Asked Questions

1. Why have an appliance control rebuilt ?
2. How often is an appliance control not repairable ?
3. How long does it take to repair and return my control board ?

Why have an appliance control rebuilt ?

• The most important reason; parts NO LONGER AVAILABLE.
• Replacing the appliance would be more costly than repair.
• Older appliances are built better, will last longer.
• New appliance will be a different size, may not fit into built-in space available, will not accept old trim fittings. Expensive custom carpentry may be necessary.

How often is an appliance control not repairable ?

• Our ever expanding library has a success rate of 95%!
• Many contractors send us duds to include in our library, allowing additional experience for our laboratory technicians to expand their expertise.
• Our customer list includes thousands of contractors, warranty companies, manufactures, parts houses thoughout the USA.
• We are referred by major parts houses that do not have parts on hand.
• Thousands of boards have been repaired for home warranty companies.

How long does it take to repair and return my control board ?

• Average turn-around time is typically five to seven working days. Total amount of time also depends on correct information included on the Repair Request Form. Your diagnosis is important.